RJK Digital Ventures LLC

CliVisit SMS Consent & Messaging Terms

Information about SMS opt-in, service-related text messages, privacy, and recipient choices.

About CliVisit SMS Messaging

CliVisit enables service businesses to send customers service-related text messages about scheduled visits and active service appointments. Messages are intended for customer care and transactional purposes only.

Messages may include:

  • Scheduled visit notifications and reminders
  • Technician or service-provider arrival notifications
  • Service-status updates
  • Delay or schedule-change notifications
  • Completion notifications
  • Other messages directly related to a requested or scheduled service visit

How Customers Give Consent

Before a customer is enrolled to receive CliVisit text messages, the business representative must obtain the customer's affirmative consent. Consent may be obtained verbally using the disclosure below.

Important: The customer must affirmatively agree before service-related SMS messages are sent. Consent to receive text messages is optional and is not a condition of purchasing goods or services.

Verbal SMS Opt-In Script

“Would you like to receive text message updates regarding your scheduled service visit, including reminders, arrival notifications, service-status updates, and completion updates? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance. Your consent is optional and is not a condition of purchasing goods or services. Our Privacy Policy and SMS Terms are available on the RJK Digital Ventures CliVisit website. Do you agree to receive these text messages?”

The business representative should record an affirmative “Yes” or equivalent confirmation before enrolling the customer for SMS messaging.

Message Frequency and Charges

Message frequency varies based on service activity and the status of the customer's scheduled visit. Message and data rates may apply according to the customer's wireless service plan.

Opting Out

Customers may opt out of CliVisit text messages at any time by replying STOP. After opting out, the customer will no longer receive SMS messages from that messaging program unless the customer later provides new consent.

Help

For assistance, reply HELP or contact RJK Digital Ventures LLC at support@rjkdigitalventures.com.

Privacy and Mobile Information

RJK Digital Ventures LLC does not sell, rent, share, or provide mobile phone numbers, SMS opt-in data, or messaging consent information to third parties or affiliates for their marketing or promotional purposes.

Service providers may process mobile information only as necessary to provide messaging, hosting, security, customer support, or related operational services on our behalf.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to wireless-network availability and the recipient's mobile service provider.

Related Policies

For more information, please review the CliVisit Privacy Policy and CliVisit Terms of Use.

Contact

RJK Digital Ventures LLC
Email: support@rjkdigitalventures.com