Product support

OnMyWeigh

A calmer weight tracker that separates real progress from normal day-to-day fluctuation.

Quick answers

Help with OnMyWeigh.

What information should I send when reporting a problem?

Send the app version, iPhone model, iOS version, and steps that reproduce the issue. Do not send passwords or sensitive documents.

How do I restore Pro features?

Sign into the original Apple Account and use Restore Purchases from the app’s Settings or upgrade screen.

How is my information handled?

Weight and health information is personal. OnMyWeigh is designed to minimize unnecessary data collection and uses Apple platform protections for supported health features.

View OnMyWeigh privacy

Contact support

We’ll help you move forward.

Email OnMyWeigh support